How Can We Help You Today? 

A: Blurry or double vision is usually caused by incorrect focus or diopter adjustment rather than a product defect. Please refer to our "How to Adjust" guide below to calibrate the lenses to your eyesight. 

A: All our items are Fulfilled by Amazon (FBA). Shipping speeds, including Standard, Two-Day, or Next-Day delivery, are fully managed by Amazon based on your location and Prime membership. You can track the real-time shipping status directly in your Amazon account under "Your Orders." 

A: You don't need to contact us directly to start a return. Simply go to Your Orders -- Find this order -- Click Return or replace items -- Select the reason and print your prepaid return label. Amazon will handle the rest seamlessly. 

A: Please first refer to the Quick Start Guide included in the package for basic setup and adjustment steps. If the issue persists, please contact us via Amazon Messages before leaving feedback. We are here to help troubleshoot any operational issues.